Free Shipping & Returns

Free Shipping

  • New Zealand:
    • FREE Standard shipping (via New Zealand Post) on orders over $50
    • FREE Express shipping (1-3 business days via DHL Express)  on orders over $125
    • Orders under $50 (minimum $25 order) Standard shipping is $7 NZD (via New Zealand Post)
  • International: We offer FREE worldwide shipping on orders over a certain spend*. Find the value for your country via the link below

Orders outside of NZ, Australia, UK and US may attract custom taxes and duties upon entry that will need to be paid by the customer.

All packages are sent out Monday-Friday (excluding holidays). 

Learn more about our free shipping



If there’s one thing we know, it’s that your skincare journey is as unique as your skin itself. So, if you don’t feel like you’re on the right journey, we are happy to help you find your way.  

We offer a store credit, exchange or refund on any unused and unopened items purchased from RAWKANVAS within 14 days of receiving the items. Just get into contact with us via so we can explore your options with you.

Learn more about our returns policy