Free Shipping & Returns

FREE SHIPPING

  • New Zealand:
    • FREE Standard shipping on orders over $69: 5-8 business days* from day after dispatch (rural may be longer)
    • FREE Express shipping on orders over $130: 1-3 business days* from day after dispatch (rural may be longer)
    • $9.95 Standard shipping on orders $50 to $69: 5-8 business days* from day after dispatch (rural may be longer)
    • Need your order ASAP? We offer express shipping: 1-4 business days* from day after dispatch (rural may be longer) 
  • International: We offer FREE worldwide shipping on orders over a certain spend*. Find the value for your country here: free shipping

All packages are sent out Monday-Friday (excluding holidays). Your order will be dispatched within 2 business days (during busy sale periods, orders may require additional days to be processed before they are shipped).

Minimum order after discounts $50.

*Delivery times are estimates only and can vary depending on your location, distance from metro area (e.g. Rural), natural disasters, pandemics, delays caused by shipping couriers, customs holds and any other delay outside of our control. 

Learn more about our free shipping 


RETURNS

If there’s one thing we know, it’s that your skincare journey is as unique as your skin itself. So, if you don’t feel like you’re on the right journey, we are happy to help you find your way.  

We offer a store credit, exchange or refund on any unused and unopened items purchased from RAWKANVAS within 14 days of receiving the items. Just get into contact with us via info@rawkanvas.com so we can explore your options with you.

*We do not offer change-of-mind returns or exchanges for our minis or mini sets (unless faulty).

Learn more about our returns policy